Programme Manager

Programme Manager - Professional Services - Hybrid - London - Midlands - up to £80,000 + benefits - MSP - Managed Services - Portfolio

Concept Resourcing are working with a wonderful Manged Services Provider who have significant growth plans over the next few years. We are looking for a Programme Manager who will be responsible and accountable for successful completion of Programmes for multiple clients.

The Programme Manager will be a highly motivated and business aware, able to work effectively with their project teams, management, stakeholders internally and with the end customer. This must include leading from the front, shaping and prioritising, effective communication, desire to develop relationships and hence increase sales. The Programme Manager is expected to understand project management finances and will be responsible for their programme's profitability.

Key responsibilities:

• Defining, shaping, leading, and delivering on complex Programmes or a portfolio of Projects within a client portfolio
• Management of Programmes such the cost, time, scope, and quality are controlled, baselined and assurance is made that delivery follows the plan
• Stakeholder management including Programme and Project Board creation, liaison with other key service providers and 3rd party organisations
• Programme Risk Management and Issues Management including rolled up management of Project Risk and Issues, and escalation
• Effective use of Management Products including PIDs, Plans, RAID & Communication models
• Oversee Programme / Project Definition Workshops, risk workshops and product workshops
• Accounting for Programme and Project cost, time, scope, quality and budget
• Provide accurate and targeted reporting on Programme and Project status
• Management and leadership of multi-disciplined Programme team with matrix reports.
• Booking and management of resources required for programme and project delivery
• Maintain separation of Change and BAU and promote these concepts with stakeholders.
• Adhering to Portfolio, Programme and Project Governance
• Support the PMO and the Project Management teams across key engagements
• Contribute towards and help to drive the on-going development of programme / project management standards and approach with use of toolsets as required across all engagements
• Deliver on accountabilities and agreed KPIs

Working within structured business processes and regulated procedures, you will be have leadership qualities to guide stakeholders through conflicting priorities. Your responsibilities will also to:

• Maintain business continuity by maintaining effective programme documentation and daily logging
• Effective risk management (to anticipate issues) via identify, assess, plan, implement and monitor.
• Effective Issue management and escalation where necessary. Escalating promptly any issues that may in future have an impact on the business or the future relationship with the customer.
• Maintain internal weekly reporting methods such that programme status and progress is accurate and understood at all levels.
• Continued Business Justification via End stage gate reviews, acceptance procedures and project board and customer approvals.
• Effective management of Stakeholders including other key service providers and 3rd party organisations.
• Ensuring that any related Service is protected, and that Service Commencement is planned and delivered to.

To be considered for this position, we are looking for candidates who have:

• Significant experienced in Project Management, Portfolio Management & PMO
• A background of formal training in Project management to practitioner level, preferably PRINCE2 Practitioner qualification
• An appropriate IT or Business Degree or equivalent
• Willingness to undertake SC Clearance
• Driver with driving licence
• Strong business engagement and business partnering skills
• Track-record of delivering a wide range of business change and technology programmes
• Ability to manage multiple projects as a delivery portfolio
• Educated to a high standard
• MSP and PRINCE2 practitioner certification
• Team management and mentoring skills to ensure that the candidate always leads by example
• Creative problem solver
• Experience of running a number of large or complex projects successfully
• Knowledge of change management, risk management, setting up and initiating programmes
• Effective communicator at all levels
• Experience of working in a consultancy business model or similar where time is billed to clients.
• A good understanding of technology solutions
• Experience of ITIL, Acceptance into Service processes
• Experience working within a Managed Service business - and understanding the impact of the programme on the Managed Service
• Experience working with Microsoft Project

For more information and to apply, click "APPLY" and a member of the team will be in touch