1 week ago
Suffolk 40K - 43K Permanent
Job Reference: BBBH39145_1637870576
IT Field Engineer Team Leader - IT Engineer Team leader - Desktop Support - Networks - WAN - LAN - CAT5/CAT6 - Security - Cloud - ITIL - Remote with Travel
£40-£43k Base + Package
Concept Resourcing are proud to be working with a leading UK-based managed services provider, providing business-critical, communication, conectivity and cyber security services to a range of SME and blue-chip customers. Whilst currently operating across a wide range of sector verticals, they are uniquely positioned as the leading UK IT services specialist in the hospitality sector.
The Field Engineer Team Leader role is instrumental in the delivery of customer projects and subsequent onboarding of customers to the managed services team.
The primary focus of this role is to manage and motivate a team of 12 engineers based across the country to ensure the efficient and effective provision of IT services to clients across the UK. This role will provide both on-site and remote support to customers, as well as remote support to the internal IT helpdesk. The role will work closely with the Project Managers and Project Coordinators who will collectively hold responsibility for planning, scheduling, and releasing resources, You will mentor and measure the performance of the IT field-based engineers via KPI's, to ensure competency levels are maintained and the quality of work provided clients is of a very high standard.
Technical / professional qualifications:
To apply and find out more about this exciting opportunity please click and APPLY and a member of the team will be intouch