5 days ago

3rd Line Network Engineer

Huntingdon 40K - 50K Permanent

Job Reference: BBBH38061_1642208744

3rd Line Network Engineer

£40,000 - £50,000 + on-call + benefits

I'm looking for a 3rd Line Network Engineer for a major client based in Cambridgeshire

The 3rd Line Network Engineer will respond to incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements.

Key Duties

  • To respond to incidents logged on the ticketing system and provide end users with technical solutions whilst working towards set SLA's.
  • Provide technical assistance to on-going projects when required
  • Provide a point of technical escalation and expertise for 2nd line engineers
  • This role will require successful candidates to obtain SC Clearance or be willing to undergo the process for clearance
  • There may be a requirement to provide support as part of the 24x7 out of hour's rota.

Technical Requirements

  • At least 3 years' experience in a similar SLA driven support role
  • Proven Customer service Skills
  • Proven experience delivering projects and complex changes.
  • Industry recognised qualifications in relevant areas (desirable)
  • Extensive and proven experience in one or some of the below technologies;
    • Cisco ACI,
    • Nexus
    • MDS
    • Firepower
    • ASA
    • ISE
    • DNA
    • SD-WAN
    • Cisco technologies including switching and routing

Salary on offer is £40,000 - £50,000 + on-call + benefits

Looking to move ASAP so please send me your latest CV and I will call you to discuss further

Jack Bannister - IT Recruitment Consultant - 01384 457 196

Key Words:

Network Engineer - Senior Network Engineer - 3rd Line Engineer - CCNA - CCNP - Engineer - Cisco - SLA - ITIL - Checkpoint - Fortinet - Firewall - Fire Wall - F5 - Palo Alto, Cisco ACI, Nexus, MDS, Firepower, ASA, ISE, DNA, SD-WAN

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